Shipping policy

We offer FREE shipping on all orders over $80. 

Shipping Times:

Processing times:

All orders will be processed for shipment in 1-2 business days, excluding holidays. Orders placed after 12PM EST on Fridays may not be processed for shipping. until the following Monday or Tuesday. As soon as your order has been processed for shipment, you will receive an automated shipping notification with tracking.

Shipping times:

United States: Standard Shipping (USPS/Local Couriers)	3 - 6 business days*
United States: Express Shipping (FedEx/DHL Max Expedited)	2 - 3 business days*
Canada (Canada Post/Local Couriers)	3 - 6 business days*
Australia (Australia Post)	5 - 10 business days*
United Kingdom (Royal Mail)	5 - 10 business days *
Rest of world	7 - 15 business days*

 

Christmas Shipping Deadlines:

United States: Standard Shipping (USPS/Local Couriers)	December 11*
United States: Express Shipping (FedEx/DHL Max Expedited)	December 19*
Canada (Canada Post/Local Couriers)	December 11*
Australia (Australia Post)	December 11*
United Kingdom (Royal Mail)	December 11*
Rest of world	December 11*

*Delivery Time Disclaimer
Estimated delivery windows are provided for convenience and may change due to factors outside our control, including weather, seasonal volume, and carrier delays. We do not guarantee delivery within these estimated timeframes. If your order is delayed, please allow an additional 7 to 10 business days beyond the estimate for arrival. We appreciate your patience while your package is in transit.

Order Tracking:

How do I find my tracking number

An email notification will be sent to you with a tracking number when your items are shipped. If you have trouble finding this number, email us at support@masongenie.com