Privacy policy

Last updated: July 14, 2025


Mason Genie (“we,” “our,” or “us”) operates this website and online store (the “Services”), which is powered by Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you interact with the Services—whether by visiting our site, making a purchase, or communicating with us.

By using the Services, you agree to the terms of this Privacy Policy and acknowledge our collection, use, and disclosure of your personal information as described.

1. Information We Collect

“Personal information” refers to information that identifies, relates to, or could reasonably be linked with you. This may include:

  • Contact Information – Name, email address, phone number, billing/shipping address

  • Payment Information – Credit/debit card details, billing address, transaction confirmations

  • Account Details – Login credentials, preferences, and saved settings

  • Order and Shopping Data – Products viewed, cart activity, purchase history, returns/exchanges

  • Communications – Emails, support messages, and other interactions

  • Device and Technical Data – IP address, browser type, device info, cookies, and analytics

  • Marketing Interactions – Email engagement, ad clicks, and similar behavior

We do not knowingly collect data from children under the age of majority in your jurisdiction. If you believe a child has submitted personal information, contact us and we will delete it.

2. How We Collect Information

We collect personal information from:

  • You directly – When you place an order, create an account, or contact us

  • Your device – Through cookies, log files, web beacons, and analytics

  • Our service providers – Such as Shopify, payment processors, and shipping partners

  • Third-party partners – Including ad networks and affiliates

3. How We Use Your Information

We may use your personal information to:

  • Process orders and deliver products

  • Manage your account and remember your preferences

  • Send transactional messages (e.g., order confirmations)

  • Provide customer support and resolve issues

  • Customize your experience with product suggestions and content

  • Send marketing communications, with opt-out available

  • Serve targeted ads based on your browsing behavior

  • Protect against fraud and unauthorized activity

  • Comply with legal obligations

4. Sharing Your Information

We may share personal information with:

  • Shopify, which hosts our store and facilitates purchases (Shopify Privacy Policy)

  • Vendors and service providers who help operate our business (e.g., shipping, analytics, customer service)

  • Marketing partners, where allowed by law and with proper consent

  • Third parties at your direction, such as social media integrations or address validation tools

  • Affiliates or during business transfers, including mergers, sales, or reorganizations

  • Authorities, when required to comply with laws or defend our rights

5. Shopify’s Role

Our site is hosted by Shopify, which collects and processes personal information to power the Services. Shopify may also use your interactions across other Shopify stores to improve its own platform and provide insights to merchants like us.

In these cases, Shopify is an independent data controller. To learn more or exercise your rights over Shopify's use of your information, visit:

Shopify Consumer Privacy Policy

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand how visitors use our site

  • Store your preferences

  • Provide relevant advertising

You can manage your cookie preferences through your browser settings. For interest-based advertising, you can opt out via:

7. Security and Data Retention

We use reasonable security measures to protect your personal information, but no method is 100% secure.

We retain your personal data only as long as needed to:

  • Provide the Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

8. Your Privacy Rights

Depending on where you live, you may have the following rights:

  • Right to Know – Request access to the personal information we hold about you

  • Right to Delete – Ask us to delete your information

  • Right to Correct – Request corrections to inaccurate data

  • Right to Portability – Request a copy of your data in portable format

  • Right to Opt-Out – Of targeted advertising or "selling/sharing" of data under certain laws

  • Right to Object/Restrict Processing – If you are in the EEA or UK

  • Right to Withdraw Consent – If consent is the basis of processing

To exercise any of these rights, email us at support@masongenie.com. We may ask for identity verification.

You can also opt out of marketing emails anytime by clicking “unsubscribe” in any message. We may still send you transactional communications.

9. International Data Transfers

We may transfer your personal information to other countries, including the U.S., where data protection laws may differ.

If you are in the EEA or UK, and we transfer your data internationally, we use approved safeguards like Standard Contractual Clauses.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal obligations. When we do, we will revise the “Last Updated” date and notify you as required by law.

11. SMS Messaging Policy

If you choose to opt in to receive SMS/text messages from us, we may use your phone number to send you promotional offers, reminders, and updates. Message frequency may vary. Standard message and data rates may apply. You may opt out of receiving SMS at any time by replying STOP or contacting us at support@masongenie.com.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/26158f-2/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/26158f-2/privacy_policy).

12. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, you may contact us at:

Mason Genie
Email: support@masongenie.com
Address: 30 N Gould St Ste N, Sheridan, WY 82801